There is much talk about the need for more skilled applicants to meet future needs of companies, especially in the technology industry. Some refer to lack of math and science education, and others mention lack of manual skills for manufacturing jobs.
The American Management Association 2010 Critical Skills Survey found that managers are focused less on the basic 3R’s (reading, writing and arithmetic) and more on a general ability to respond to their environment. These skills, the 4 C’s, communication, critical thinking and problem solving, collaboration and finally creativity, are seen as important to today’s ever-changing business environment.
According to an article in Staffing Management (July-September 2010), the majority of executives assess both job applicants and employees on these skills. The respondents indicated that these skills help the companies respond to the pace of change in their business and the factor of global competitiveness.
As to how the current workforce measures up, over half the employers felt their employees were only average in communication skills and creativity and innovation. They did rate them slightly higher in critical thinking and collaboration and team building. They have addressed these issues in the workplace by using one-on-one coaching and mentoring, followed by professional development and training. The report did say that managers felt it was much easier to develop these skills in students early on, rather than teaching the experienced worker.
A few years ago I attended a meeting between employers and community college educators, held to get input from the business community on what they wanted future employees to learn. I was amazed that the issues were personal responsibility, clear communications, reliability (showing up on time and staying at work for their entire shift), and problem solving. Sounds like not much has changed. The real question is, why are students not learning these skills as part of their K-12 education? That opens an entire new topic for a later time.
In the meantime, as a job seeker, be aware of these needs and tune up your skills before you apply. Godd luck.




















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